Tag: VA

  • You're stealing from the government

    You're stealing from the government

    Cette facture de TVA que vous « n’aviez pas vue venir » ?Elle n’est pas tombée du ciel. Vous n’y avez tout simplement pas prêté attention. En ce moment même, un montant s’accumule discrètement dans votre entreprise… et il ne vous appartient pas.Ce ne sont pas des bénéfices. Ce n’est pas de « l’argent en…

  • No customer follow-up?

    No customer follow-up?

    Votre client a fait appel à vous pour un service précis, et vous avez travaillé dur pour remporter ce contrat, que ce soit directement ou indirectement.  Cependant, ce n’est pas parce que le travail est terminé que la mission est achevée : il ne faut pas crier victoire avant l’heure. Prendre des nouvelles d’un client…

  • Are you a bank?

    Are you a bank?

    You’re not a bank. So why are you financing your customers? If cash flow is tight even though business is “going well”… that’s probably where you need to look. Cash flow is king. Always. And bad invoicing habits are quietly choking it. Let’s be honest: You finish a project… and the invoice goes out several days later. Or worse, in…

  • Delegating “small tasks”

    Delegating “small tasks”

    Following a BNI meeting last year, a client told me about a recurring issue with his systems: customers who had already paid their invoices were still receiving payment reminders. The root cause was the reliance on manual data entry in his accounting system, which…

  • 💡 Weekly Accounting Tip #1

    💡 Weekly Accounting Tip #1

    Keep your business and personal finances separate. One of the most common (and costly) mistakes? Mixing personal and business expenses. Open a bank account specifically for your business: ✔ Makes filing taxes much easier ✔ Helps you track your business’s actual performance ✔ Reduces the risk of errors or deductions…

  • Take a break!

    Take a break!

    Ever since I started working as a virtual assistant, I’ve realized that I waste time with alarming regularity! One minute it’s 9 a.m. and I’m sitting here with a cup of tea, and the next thing I know, it’s already 2 p.m. … I forgot to eat (again!) and…

  • Why do international clients come to me, a complete stranger living in a rural village in the “Navel of the World”?

    Why do international clients come to me, a complete stranger living in a rural village in the “Navel of the World”?

    Did I just call myself a nobody? Well, I’m not. But I do live in a village that has its own version of Stonehenge, called the “Navel of the World.” And yes, when we moved here, they actually tried to take pictures of our navels…

  • Does AI really listen to what people say?

    Does AI really listen to what people say?

    AI is getting really good at starting conversations. It’s still surprisingly bad at keeping them going, which is a good thing for humanity! I recently had a run-in with an AI cold-calling system, and one thing struck me right away: it didn’t react; it just kept going. Objection? Ignored. Moving on…

  • A simple "hold" feature (so you don't forget anything)

    A simple "hold" feature (so you don't forget anything)

    Not all emails require an immediate response, but that doesn’t mean you should ignore them. A simple “hold” system helps you safely set these messages aside without cluttering up your inbox or your mind. 📧 What does “hold” actually mean…

  • Expanding your business in France isn't as difficult as it seems.

    Expanding your business in France isn't as difficult as it seems.

    But there’s one factor that quietly derails deals before they even get off the ground. Sure, transactions can be conducted in English. But relying on this approach comes at a cost. In France, making no effort to speak the local language is not without consequence. It’s often seen as rude, even disrespectful. And in a market…